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Terms and Conditions

  1. General
    • 1.1.Welcome to the website of the Zoko Group zoko.co.il (hereinafter: “the Website“), operated by Zoko Shiluvim Ltd., Company No. 520041781, located at 8 HaMenor Street, Holon (hereinafter: “the Company“).
    • 1.2.The following Terms of Use (hereinafter: “Terms of Use“) govern the relationship between the Company and any person browsing or using the Website, its information, content, and services (hereinafter: “the User“). By accessing and using the Website, the User agrees to all the terms and provisions of these Terms of Use. The User is not obligated to agree to the Terms of Use, but if they do not agree, they must leave the Website and refrain from using any of its content or services.
    • 1.3.These Terms of Use apply to all use of the Website, its content, and services via various communication devices, including smartphones and tablets. The Website can be accessed via any device that meets the Website’s operating requirements. The Company does not guarantee that the User’s device will meet these requirements or that the Website or any part of it will function properly on their device.
    • 1.4.These Terms of Use do not derogate from or alter any other agreement between the User and the Company. These Terms of Use, along with other documents and agreements between the User and the Company, are considered complementary. However, in case of a conflict between these Terms of Use and other documents or agreements, the latter shall prevail.
    • 1.5.The information and content on the Website may not always be available and may be subject to legal restrictions or agreements between the Company and third parties. Accordingly, the Company may, at its sole discretion and in compliance with applicable law, update, cancel, and/or remove any application, service, product, or specific content from the Website without prior notice. The User shall have no claim or demand in this regard.
    • 1.6.The division of these Terms into sections and titles is for convenience only and shall not be used for interpretation. Any reference in the masculine form applies to all genders, and any singular term shall include the plural as applicable.
  2. Use of the Website
    • 2.1.The Website, its content, and the information contained therein are provided as-is (As Is). All information and data on the Website, including details about products and services offered through it, are current and accurate only as of the date stated therein or near it.
    • 2.2.As part of using the Website, the Company may provide links and references to websites and webpages operated by third parties (hereinafter: “Linked Sites“), through which the User may, among other things, obtain or purchase various products and services, and may be required to register, provide details, etc. It is clarified that the Company has no knowledge of, control over, or responsibility for the activities conducted on those sites. Providing details and registering on the Linked Sites are not subject to the Company’s privacy policy but rather to the privacy policies of the Linked Sites and applicable laws. The sole responsibility for browsing those sites and any related actions lies with the User and the owners of the Linked Sites. The User shall not and will not be entitled to raise any claim and/or demand for any loss, damage, or harm — direct or indirect — against the Company and/or anyone on its behalf, arising from reliance on and/or use of content and/or information appearing on those sites.
    • 2.3.If the User uses the Website on behalf of another person, they declare and undertake that they have all the necessary consents, permits, and authorizations to enter into an agreement with the Company on behalf of that person, and that the person accepts these Terms of Use as if they had entered into the agreement directly with the Company. The User undertakes to indemnify the Company and/or anyone on its behalf for any damage or loss caused to them due to a claim and/or demand by that person in connection with the use of the Website, its content, and services made on their behalf by the User.
    • 2.4.Any information published on the Website does not constitute and shall not be interpreted as a recommendation, opinion, binding offer, or advice regarding the performance or avoidance of any action and/or transaction.
    • 2.5.The Company’s computer records regarding actions taken through the Website shall serve as prima facie evidence of their accuracy and proper execution.
  3. Limitation of Use of the Website
    • 3.1Without derogating from the above, the Company may prevent a User from using the Website in any of the following cases:
      • 3.1.1.The User has committed an illegal act and/or violated any law;
      • 3.1.1.The User has violated any of the Terms of Use;
      • 3.1.1.The User performed an act or omission that caused damage to the Company and/or its representatives and/or any third party, including other users of the Website, or that disrupted the proper functioning of the Website;
      • 3.1.1.In the reasonable judgment of the Company, based on the specific circumstances;
      • 3.1.1.There is a threat to the security of the Company’s assets and/or the integrity of its information system infrastructure;
      • 3.1.1.Blocking, suspending, or restricting access by the Company is necessary to protect its rights, property, or the safety of the Company, its users, or the public.
    • The User shall not be entitled to raise any claim and/or demand and/or lawsuit against the Company and/or anyone on its behalf in connection with the above. Blocking, suspension, or restriction of use by the Company shall not derogate from the User’s obligation to comply with these Terms of Use at all times.
  4. Privacy Statement
    • 4.1.To view the Company’s Privacy Policy, click here.
  5. Intellectual Property
    • 5.1.All intellectual property rights (of any kind), including trademarks, trade secrets, and copyrights—whether registered or not—in the Website and all parts thereof, including but not limited to: content, products, and services offered on the site, design, visual appearance, logos, interfaces, databases, files, software, applications, computer code, graphic files, texts, and any other material on the Website, whether in its external interface, source code, or target code—are the exclusive property of the Company and/or third parties, as applicable, and are protected under the copyright laws of the State of Israel, international treaties, and copyright laws in other jurisdictions. Any right not expressly granted to the User under these terms is reserved to the Company and/or the relevant rights holders.
    • 5.2.The Company grants the User a limited and conditional right to use the Website, subject to the following conditions: (a) the right is non-exclusive; (b) the right is subject to compliance with all provisions of these Terms of Use and applicable legal requirements; (c) the right is personal and non-transferable, non-assignable, non-sublicensable, and non-loanable; (d) the right is time-limited and revocable at any time and for any reason, at the Company’s reasonable discretion based on the circumstances. Nothing herein shall be construed as a waiver by the Company of its intellectual property rights in the Website or any of its other assets.
    • 5.3.The User is prohibited from making any modification, copying, correction, adaptation, transfer, public disclosure, translation, linking, publication, distribution, format conversion, decompilation, transmission, display, performance, duplication, licensing, creation of derivative works, reverse engineering, sale, rental, lending—whether partial or full, temporary or permanent—in any form, of any part of the content or information on the Website, without prior written consent from the Company and/or the rights holders of the Website content (as applicable). It is also forbidden to use the Website in any manner that may infringe upon the intellectual property rights of the Company or third parties, without explicit prior written consent from the Company or the relevant third party.
    • 5.4.Trademarks appearing on the Website are the property of the Company or, where applicable, the exclusive property of advertisers or business partners for whom they are displayed. No use may be made of them without prior written approval from the Company or the respective third parties (as applicable).
    • 5.5.The User agrees not to remove or detach from any Website content any restriction or marking that indicates ownership rights of the Company or third parties, including proprietary symbols in the Website content (such as ©, TM, or ®).
    • 5.6.The User agrees not to make changes to or interfere with the Website’s source code and/or its content and/or the information contained therein, and not to upload any software and/or application that may damage or cause harm to the Website, the Company, or any other third party.
    • 5.7.The Website may include third-party components subject to third-party licenses (hereinafter: “Third-Party Components”), and their use is subject to the licensing terms applicable to those components. In the event of a conflict between these Terms of Use and the license terms of Third-Party Components, the license terms of the Third-Party Components shall apply to those components only. These Terms of Use do not apply to all third-party components incorporated in or available through the Website, and the Company assumes no responsibility in connection therewith. The Company is not the manufacturer, owner, or licensor of the Third-Party Components and makes no express or implied representations or warranties regarding their quality, capabilities, functionality, or suitability. The Website or any part thereof is not open-source software.
  6. התחייבויות המשתמש
    השימוש באתר כפוף לתנאים הבאים:

    • 6.1.הזכות לעשות שימוש במידע, בתכנים, במוצרים ובשירותים המצויים באתר ניתנת למשתמש באופן אישי ופרטי בלבד, ואין לעשות בהם כל שימוש מסחרי, אלא אם כן הוסכם אחרת ובמפורש בין החברה לבין המשתמש. המשתמש אינו רשאי לאפשר לצדדים שלישיים לעשות כל שימוש במידע ובתכנים כאמור, בין בתמורה ובין שלא בתמורה. המידע והתכנים המפורסמים באתר נועדו להצגה מקוונת בלבד ו/או לשירותים אחרים, ואין לעשות בהם שימוש כלשהו ללא אישור מראש ובכתב מהחברה ובהתאם לתנאים שנקבעו לכך, ככל שנקבעו. המשתמש מתחייב להימנע מאיסוף מידע ותכנים מהאתר באמצעות תוכנות שונות ומחלוקתם לציבור במסגרת מסחרית או לכל מטרה אחרת.
    • 6.2.המשתמש מתחייב לעשות שימוש באתר ובמידע, בתכנים ובשירותים המופצים או ניתנים בו, אך ורק באופן חוקי ובהתאם לדין ולהוראות תנאי שימוש אלה.
    • 6.3.המשתמש מתחייב שלא לקשר לאתר ו/או להשתמש בו ו/או במידע, בתכנים ובשירותים הכלולים בו, לרבות באמצעות יצירת סביבה מדפדפת, מסגרת (frame) או מראה (mirror), לצורך העלאה, הורדה, הפצה, פרסום או שידור של: (א) מידע או חומר אחר הפוגע בזכויות כלשהן, לרבות זכויות קניין רוחני, הגנת פרטיות ו/או כל זכות קניינית אחרת; (ב) מידע או חומר אחר בלתי חוקי או שהשימוש או פרסומו נאסר בשל תכנים מאיימים, פוגעניים, מעליבים, לשונאים, משמיצים, גזעניים או בלתי ראויים; (ג) מידע או חומר אחר הכולל וירוס או תוכנה אחרת העלולה להזיק למערכות המחשב של החברה ו/או של צדדים שלישיים או אשר עשויה להגביל או למנוע שימוש תקין באתר; (ד) מידע או חומר אחר הכולל פרסומת מכל סוג שהוא, ללא אישור מראש ובכתב מהחברה.
    • 6.4.המשתמש מתחייב שלא לפגוע, לשבש או להפריע לפעילות האתר או לשרתי האחסון של האתר, לא להפר הוראות כל דין, תקנה, דרישה, נוהל או מדיניות של אותם שרתים, לא לבצע פעולה היוצרת או עלולה ליצור עומס כבד ובלתי סביר על תשתיות האתר, ולא לעקוף את האמצעים שהחברה נוקטת למניעת או הגבלת גישה לאתר, לרבות אמצעים שנועדו למנוע שימוש בלתי מורשה. כמו כן, המשתמש מתחייב שלא לבצע שינויים ו/או להתערב בקוד המקור של האתר ו/או בתוכן ו/או במידע המצוי בו, ולא להעלות כל תוכנה ו/או יישום אשר עלולים להזיק לאתר ו/או לחברה ו/או לצדדים שלישיים כלשהם.
    • 6.5.המשתמש מסכים כי מבלי לגרוע מכל זכות אחרת של החברה, במקרה שבו תחשוד החברה כי השימוש שנעשה באתר אינו תואם את תנאי השימוש ו/או את הוראות הדין, היא תהיה רשאית להפסיק את פעילות המשתמש באתר, לרבות באמצעות חסימת כתובת IP או נקיטת כל פעולה אחרת לשם מעקב אחר השימוש של המשתמש באתר, לדווח על דפוסי התנהגות של המשתמש לרשויות מוסמכות ו/או לצדדים שלישיים אשר יוכיחו, לשביעות רצון החברה, כי נפגעו כתוצאה מהפעילות המפרה של המשתמש, או לנקוט כל פעולה אחרת שהחברה תראה לנכון לצורך הגנה על רכושה ו/או על זכויותיה ו/או על זכויות צדדים שלישיים.
  7. Limitation of Liability
    • 7.1.Without derogating from the provisions of these Terms of Use, the Company and/or anyone on its behalf shall not, under any circumstances, be held liable or responsible for any of the following:
      • 7.1.1.Any expense, damage, or indirect, consequential, or incidental loss (including economic loss, loss of profits, loss of business opportunity, reputational harm, depreciation, etc.) incurred by the User or any third party in connection with the use of the Website and/or as a result of an act or omission by the Company and/or anyone on its behalf;
      • 7.1.2.Any direct or indirect damage (excluding bodily injury) caused in connection with products ordered through the Website and/or as a result of their use;
      • 7.1.3.Any damage resulting from unreasonable use and/or use contrary to the manufacturer’s instructions and/or contrary to or in disregard of official guidelines or recommendations;
      • 7.1.4.Any malfunction and/or delay and/or disruption in the use of the Website and/or any product and/or service provided through it (including, but not limited to, internet systems and/or cellular networks), as well as any expense, damage, or loss caused by factors beyond the Company’s control. This includes, but is not limited to, orders and/or regulations and/or instructions from authorized authorities, including restrictions or lockdowns (including due to COVID-19 or its variants), or significant interruptions to communication networks, earthquakes, storms, shortages of materials and/or public services and/or transportation, fires, floods, failures, explosions, accidents, epidemics, strikes, shutdowns, riots, civil disorder, war, terrorism and/or hostility or lockdowns – none of which shall be considered a breach of these Terms, and the User shall not be entitled to any remedy or right as a result.

        For the avoidance of doubt, and without derogating from the above, it is clarified that the User shall have no claim or right regarding actions taken by the Company following such malfunctions or disruptions.

      • 7.1.5.Any expense, loss, or damage resulting from actions or omissions of the User and/or third parties, including but not limited to communication providers (including temporary or permanent malfunctions or disruptions in communication lines).
      • 7.1.6.Any expense, loss, or damage resulting from unauthorized access, attack, breach, or hacking (or attempted breach) of information via communication lines or other networks.
      • 7.1.7.Any expense, loss, or damage incurred by the User due to updates and/or cancellation and/or removal of content from the Website and/or removal (or blocking) of the Website either permanently or for reasonable periods for maintenance and/or upgrades. The Company is not obligated to give prior notice of such removal or blocking.
      • 7.1.8.Continuous use of the Website is subject, among other things, to the availability, proper function, and consistency of the internet and/or cellular network, which are known to be unstable or inconsistent in certain areas of Israel. The Company and/or anyone on its behalf shall not be responsible for any loss, expense, data destruction, or damage, including special, consequential, or indirect damages caused in connection with the operation or malfunction of the Website, including, but not limited to, errors, failures, or technical issues during data display.
      • 7.1.9.The Website may contain inaccuracies, typographical errors, or other mistakes. The User is hereby informed that it is impossible to completely eliminate errors, defects, or transmission issues, and the Company bears no responsibility arising from or related to such issues.
      • 7.1.10.Communication networks, computers, servers, and websites are subject to attacks and hacking attempts by various entities. Although the Company has implemented several security measures to protect the privacy of information entered during Website use, the User must be aware that no system is fully secure. Unauthorized access, breaches, or attempted breaches may occur. The Company does not guarantee complete protection from unauthorized access to stored information. By using the Website, the User releases the Company and/or anyone on its behalf from any liability for damages caused to them or others due to such attacks, and waives all claims related to this matter.
  8. Contact
    • 8.1.Inquiries or requests for clarification regarding any matter related to the Website or the services offered through it may be sent to the Company via email at: info@zoko.co.il.
  9. Miscellaneous
    • 9.1.The Company reserves the right to add, change, remove, or replace all or part of these Terms of Use at any time at its discretion, and – except in cases of material changes or legal requirements – also without obtaining users’ consent or providing prior notice. A material change will take effect thirty (30) days from the date of its publication, unless it results from a legal or regulatory requirement – in which case it will take effect in accordance with that requirement. The binding version of the Terms of Use is the one published on the Website from time to time. It is the User’s responsibility to stay updated on any changes. Continued use of the Website after such changes constitutes the User’s consent to the updated Terms. Users are advised to review the Terms of Use each time they revisit the Website to check for any updates.
    • 9.2.The provisions of these Terms of Use that by their nature should remain in effect after termination of the agreement will continue to be valid. Without limiting the generality of the foregoing, the sections on Intellectual Property, Limitation of Liability, and this section shall continue to apply following the end of the relationship between the Company and the User.
    • 9.3.Any dispute, claim, or demand relating to the Website, including its content, products, and services, shall be resolved solely in accordance with the laws of the State of Israel, and the competent courts in Tel Aviv-Jaffa shall have exclusive jurisdiction in this matter. The parties expressly waive the jurisdiction of any other court and the application of any foreign law.
    • 9.4.If a court determines that any provision of these Terms of Use is illegal and/or void, such determination shall not invalidate, to the extent possible, the remaining provisions or the unaffected parts of the same provision.
    • 9.5.Any delay in exercising or failure to enforce any of the rights granted to the Company under these Terms or by law shall be considered as an act of good faith only and not as a waiver of such right.
    • 9.6.The User may not assign, transfer, or delegate their rights or obligations, in whole or in part, under these Terms of Use or under any other agreement with the Company without prior written consent from the Company. The Company may assign or transfer its obligations under these Terms or any other agreement with the User to any third party, without limitation and without the need for notice – provided that the rights of users are not adversely affected.
    • 9.7.Any change to these Terms of Use shall not be valid unless made in writing by the Company.

Last updated on: June 17, 2025.