Privacy Policy

Introduction

Zoko Enterprises Ltd. (“We” or the “Company“), Company No. 520041781, with its registered address at 8 HaManor St., Holon, respects the privacy of users of its website (“you” or the “User“) and is committed to protecting the privacy of users who access the Company’s website (the “Website“) and use the services or content offered therein. In addition, the Company respects the privacy of users who engage with its services pursuant to other agreements between the user and the Company, as well as agreements between third parties and the Company (collectively, the “Services“).

This Privacy Policy (the “Privacy Policy“) is intended to help you understand what types of Personal Information we collect during your use of the Website and Services, how the Company uses such information, and what choices are available to you. We recommend that you read this Privacy Policy carefully and use it as a tool for making informed decisions. Your use of the Services constitutes your consent to the terms of this Privacy Policy, and your continued use of the Website and Services shall be deemed as ongoing acceptance of its terms.

In this Privacy Policy, you can learn, among other things, about:

What Types of Personal Information We Collect
How We Use the Personal Information
With Whom We Share the Personal Information and for What Purpose
How Long We Retain the Personal Information
Your Privacy Rights
How We Protect Your Personal Information
How to Contact Us

What Types of Personal Information We Collect

We may collect personally identifiable information, meaning information that identifies an individual or may, with reasonable effort, identify an individual (“Personal Information“), such as information you provide to us or that is collected during your use of the Website and the Services. This may include your name, phone number, email address, your credit rating, the content of inquiries submitted via the Website, forms you completed, requests you submitted, and similar interactions.

With respect to such Personal Information, the Company shall act as the data controller of the database and shall process the Personal Information in accordance with this Privacy Policy and applicable law.

If you provide the Company with Personal Information relating to third parties, you represent that you have obtained all necessary legal authorizations and/or consents from all relevant data subjects or third parties to share their Personal Information with the Company for the purposes outlined in this Privacy Policy. Furthermore, where required, you agree to inform such third parties of the terms of this Privacy Policy. The Company shall bear no liability for any failure to obtain the necessary consent, for any unlawful disclosure of Personal Information, or for failure to inform third parties as described above regarding the collection and processing of their Personal Information by the Company.

You are not legally obligated to consent to the collection or to provide your Personal Information to the Company. Any provision of Personal Information is made voluntarily and with your consent. However, you agree that in the absence of your consent to the collection or provision of your Personal Information, we may not be able to offer you our Services, and you may not be able to use all the features, services, or content available within the Services.

We may also collect Personal Information which is provided or collected during your use of the Website and Services (“Activity-related Information“). This information may include, among other things, technical data transmitted from your device, and behavioral data, Such as, among other things, information regarding the type of operating system, IP address, device configuration, screen resolution, browser type, keyboard language, user activity on the Website, and user “click-stream” data within the Services. We may use this information for managing the Services and analyzing data to improve and enhance the features and functionality of the Services. In addition, such information may be used for troubleshooting and bug resolution, as well as for research and statistical analysis purposes.

The Company, either directly or through third-party service providers such as Google Analytics, may generate metrics, statistics, and detailed analyses regarding user behavior on the Website and with respect to the Company’s Services in general, based on Activity-related Information. the Website may use the Google Analytics tool to collect information about how you use the Website, including the frequency of your visits, specific pages you viewed, how you arrived at the Website, and other relevant data. We use this information to improve and maintain the Website. Google’s use of the information collected through Google Analytics, as well as any sharing of such information, is subject to Google Analytics Terms of Service, available at: https://marketingplatform.google.com/about/analytics/terms/us/, and Google’s Privacy Policy, available at: https://policies.google.com/privacy.

Our Website may use cookies for its proper operation, including for the purpose of collecting statistical data regarding the use of the Website, user authentication, and information security. Cookies are text files generated by your browser in accordance with instructions from the Website’s systems or third-party systems. Some cookies expire when you close your browser, while others are stored on your device’s hard drive. Cookies may contain various types of information, such as the pages you visited, the duration of your visit to the Website, how you arrived at the Website, search terms you entered during browsing, and more.

Modern browsers allow you to block the acceptance of cookies. If you are unsure how to do this, it is recommended to consult your browser’s help file for instructions on disabling cookie functionality. The use of persistent functional cookies on this website is not subject to user discretion. Accordingly, continued use of the website following initial access shall constitute your prior consent to the use of such persistent cookies and similar technologies. Your consent to the use of additional functional cookies shall remain valid for as long as you access the website from the same device during future visits. You may modify your preferences at any time independently by blocking and/or deleting cookies through the settings of your device and/or the browsers you use.

The cookies we use may change from time to time. The types of cookies we generally use fall into one of the following categories:

Type of Cookie	Activity
Essential	These cookies are essential for the proper operation of the Services. They help you access the Website, navigate it, and use its features, such as remembering actions to return to previous pages. These cookies cannot be disabled.
Functional	These cookies remember your preferences from visit to visit.
Security	These cookies help us identify you and prevent other users from changing your username and password, as well as other similar security-related actions.
Analytics	These cookies help us understand how all users interact with the Website and our Services. This information helps us improve the Website, products, and Services, such as by identifying the most popular pages and Services.
Advertising	These cookies help us display advertisements that may be relevant to you and understand how effective our advertising efforts are. With these cookies, we [and/or other advertisers] can present you with more targeted advertisements. These cookies may track your visit to our Website and to other websites.

Direct Marketing

The Company may, at its discretion, send you from time-to-time advertisements, promotions, special offers, updates, new features, and more (collectively: “Direct Marketing“). Such communications may be sent via email and/or SMS and/or WhatsApp messages, subject to your explicit consent pursuant to Section 30A of the Israeli Communications Law (Telecommunications and Broadcasting), 1982, or in accordance with Section 30A(c) of the said law. Direct Marketing may include products and services offered by the Company, as well as products and services of the Company’s business partners.

If you do not wish to receive Direct Marketing, you may notify the Company at any time using the contact details provided in the marketing communication.

How We Use the Information

We use the collected Personal Information, for the following purposes:

To provide the Services and operate the Website;
To support and resolve issues related to the Website and the Services, and to respond to your inquiries;
To maintain ongoing communication with you and provide updates regarding new features or changes related to the Website and Services;
For marketing purposes, including sending direct marketing communications (as detailed in this Privacy Policy) and advertisements, including personalized advertising, in accordance with applicable laws and regulations;
To conduct research and perform statistical analyses to improve and personalize the Services and the Website;
To investigate disputes and resolve conflicts related to your use of the Services and the Website;
To detect and prevent fraudulent or other illegal activities, or any activity that may compromise or harm the integrity of the Services and the Website;
To investigate violations and enforce Company policies, as well as to comply with any legal obligation, regulation, regulatory authority, court order, or other governmental demand.

With Whom We Share the Information and for What Purpose

We do not rent or sell Personal Information. However, we may share Personal Information with the following entities: (i) affiliated companies; (ii) trusted subcontractors and external service providers (including marketing and advertising providers, subject to legal requirements); (iii) potential buyers or investors in the Company.

We may share Personal Information with these entities for the following purposes: (i) storing or processing Personal Information on our behalf (e.g., through cloud service providers); (ii) assisting in our business operations, including managing customer relations; (iii) conducting research, technical diagnostics, and statistical analysis to improve the Services; (iv) upon your explicit request.

Additionally, we may disclose Personal Information or any other data collected or provided by you in connection with your use of the Services, if we believe in good faith that such disclosure is required or reasonably necessary in order to: (i) comply with applicable law, regulation, court order, or request from a competent authority; (ii) enforce Company policies (including agreements), including investigating potential violations; (iii) investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues; (iv) establish or defend legal rights; (v) prevent harm to the rights, property, or safety of the Company, its affiliates, users, yourself, or third parties; (vi) cooperate with law enforcement authorities; (vii) enforce intellectual property rights or other legal rights, as we deem necessary.

The Company personnel authorized to access your Personal Information are those who have a need to know and to process the Personal Information in accordance with this Privacy Policy and who are subject to a duty of confidentiality towards the Company. It is clarified that the identity and/or type of authorized personnel may change from time to time according to our business needs, and in the event of a material change in the authorized personnel, we will take steps to notify you of such change.

Subcontractors and external service providers may be located in countries other than Israel. All authorized third parties will be subject to confidentiality obligations and restrictions on the use of Personal Information. Nevertheless, in some countries the level of protection of Personal Information or other information may not be equivalent to the level of protection in Israel, and you agree that the Company may, at its discretion, transfer Personal Information outside the borders of Israel, including to jurisdictions that may not provide the same level of data protection as applicable under Israeli law.

We may disclose and/or transfer our databases containing your Personal Information as part of, or during negotiations concerning, a merger, sale of company assets, or acquisition (including in cases of liquidation) and/or following the completion of such a transaction or process. In such a case, your Personal Information will continue to be subject to the provisions of this Privacy Policy, in accordance with applicable law.

How Long We Retain the Personal Information

We retain the Personal information we collect from our users for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods are determined based on the type of Personal information collected and the purposes for which it was collected, taking into account relevant legal requirements and the need to delete outdated or unused Personal Information as soon as reasonably possible.

Your Privacy Rights

In accordance with Sections 13-14 of the Israeli Privacy Protection Law, 1981 (including Amendment No. 13), you have several rights with respect to your Personal Information, including:

The right to know whether Personal Information about you is held in our databases;
The right to access your Personal Information and receive a copy of it;
The right to request correction of incorrect, inaccurate, or incomplete information;
The right to request deletion of the information, subject to legal exceptions;
The right to restrict or object to the processing of your Personal Information in certain circumstances;
The right to withdraw your consent, where processing is based on consent.

If you wish to exercise any of your rights, you may contact us at: info@zoko.co.il. As part of handling your request, we may ask for additional information to verify your identity (which may also include Personal Information). We will act within a reasonable time to respond to your request, subject to the provisions of applicable law. If we decide, at our discretion, to deny your request, we will notify you in the manner and form prescribed by the regulations. You have the right to appeal our decision before the Magistrates’ Court in the manner and form prescribed by the regulations.

How We Protect Your Personal Information

We maintain and implement strict security measures to protect the Services and your Personal Information. We follow industry-standard procedures and measures to ensure the confidentiality, integrity, and availability of your Personal Information, to secure your Personal Information, and to prevent unauthorized use of such data. The security measures we implement are aligned with the level of security required for the Company’s databases, in accordance with the Israeli Privacy Protection Regulations (Data Security), 2017, taking into account the level of risk, the type and scope of the Personal Information, the purposes of its use, and the technologies commonly used in the industry.

However, we cannot guarantee that unauthorized or malicious parties will never succeed in accessing the Personal Information despite our efforts. You should be aware that using the Services involves transmitting Personal Information via third-party infrastructure that is beyond our control. No method of transmission over the Internet or electronic storage is completely secure. Therefore, although we take commercially reasonable measures to protect your Personal Information, we cannot guarantee absolute security, and we make no express or implied warranty to prevent unauthorized access to the Services or to your Personal Information.

By browsing the Website and providing Personal Information, you hereby waive any claim or demand against the Company and/or anyone on its behalf for any damage caused to you and/or anyone on your behalf resulting from cyber-attacks, hacking attempts, or unauthorized access to such information. You also hereby waive any claim related to such events against the Company and/or anyone on its behalf.

The Company does not knowingly collect Personal Information about children under the age of eighteen (18). If you become aware of a case in which an individual under the age of eighteen (18) is using the Services without parental or guardian permission, we ask that you notify us as soon as possible.

Updates and Changes to the Privacy Policy

We may update or amend this Privacy Policy from time to time, at our sole discretion. The most current version will always be published on our Website (as indicated under the heading “Last Updated”). In the event of a material change to the Privacy Policy, we will notify you through the Services or via email, to the extent such contact details are available to us. We recommend reviewing this Privacy Policy periodically to stay informed of any changes.

Your continued use of the Services and the Website after notice of such changes has been provided shall constitute your acknowledgment and acceptance of those changes and your agreement to be bound by the revised terms.

How To Contact Us

If you have any general questions regarding this Privacy Policy, you may contact us at: info@zoko.co.il.

Company Information

Zoko Enterprises Ltd.

Address: 8 HaManor St., Holon, Israel

Email: info@zoko.co.il

Phone: +972-3-5571555

Last Updated: August 14^th, 2025